Therapists at Affective Counseling would always prefer to see you in-person, as face-to-face visits allow both the client and the therapist to feel more connected. However, since the outbreak of Covid-19, the safety of therapists and clients is of the highest priority and for this reason, we are offering teletherapy sessions for new and current clients.
What is Teletherapy?
Teletherapy is meeting with a therapist through an electronic device, such as computer, I-pad or phone, as opposed to in-person. When possible, a HIPPA compliant electronic platform (similar to zoom) is used so that the therapist and client can both hear and see one another. As long as your electronic device has access to a video and audio feed (as do most I-pads, I-phones and many computers) you will be able to connect with your therapist. You will be invited by the therapist via email to join them in teletherapy at the time and date of your appointment and you simply click on the link provided to join. If you do not have access to one of these devices, phone therapy is also permitted during the pandemic.
Does my Insurance Cover Telemedicine?
During the pandemic, there was a statewide order for almost all insurance carriers to cover teletherapy, even if it had not been a part of the policy in the past. With that being said, it is always advisable to call the number on the back of your insurance card and make sure this is the case for behavioral health services. If the operator asks for a specific code, you would provide 90837 as the example for coverage of benefits. Keep in mind that the provider still needs to be in-network with your plan (therapists at Affective Counseling accept: BCBS PPO, BCBS Choice, Aetna, Cigna and United or Optum).
Also, keep in mind that therapy is less frequently covered by your insurance plan once the pandemic has ended. It would be important to ask if your specific plan has coverage at all times, or you would need to be able to physically come into the office for sessions (located in Barrington, IL).